Terms & Conditions

Shipping

Jewelry is shipped via FedEx with Signature Required. Please enquire for International shipping rates or if you have a preferred shipping carrier.

-Studio Pick Up (Plot no -43, Devane Colony, Sane Guruji Vasahat, Kolhapur, India) — Free

-Complimentary FedEx Shipping —

We insure all packages against theft and accidental damage while in transit. Once the package is delivered and signed for, we are no longer liable. Orders cannot be delivered to PO Boxes or APO/FPO addresses.

Orders placed Monday—Friday before 2 PM IST will be processed that day and if the item is in stock it will ship within one business day. We do not process or ship orders on Saturday, Sunday or nationally observed holidays.

Please allow 1-3 business days for in-stock items to be processed for shipment. Made to order pieces take approximately 2-4 weeks to produce, as noted on specific product pages.

For international shipments, duties and taxes are the responsibility of the customer. Duties and taxes vary from country to country. Please check your local duties policies before placing your order.

To check the status of your order please email us at mythicjewelsexport@outlook.com
Please include your order number and we will get back to you with a status update within 24 hours, Monday - Friday.

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Returns & Exchanges

Due to the handmade nature of our pieces, we do not offer refunds at this time, but you are welcome to either return pieces for store credit or exchange pieces for an item of equal or lesser value within 14 days of purchase.

When shipping back your order, please include a note with your contact information. We suggest shipping with a reliable and insured carrier only.

All pieces will be subject to a quality control inspection, and the original packaging must be intact. The Mythic Jewels LLP will not accept any return if the product shows signs of wear, has been used, or altered from its original condition in any way. We reserve the right to refuse a return or exchange if the item received is determined to be damaged or unsaleable.

Special orders and custom orders cannot be returned for exchange and are determined final sale.

The Mythic Jewels LLP is not responsible for lost or stolen packages in the case of a returned shipment.

All international orders are final sale.

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Refund Policy

Due to the handmade process, we cannot accommodate refunds. Read more here.

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